, If your browser is in Private mode, pages that use personal or geographic information may not work. Links to various non-Aetna sites are provided for your convenience only. Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan.. If you missed Open Enrollment, please contact your HR representative immediately. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Contact your Provider Services representative for more information on electronic billing. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. 2021. Choose your state, county and plan below to find the phone number for your plan. A key factor in getting claims processed in a timely manner is correct claims submission. Aetna Claims. We’re here to help you focus on promoting wellness and improving patient outcomes. Box 359. Milwaukee, WI 53201 . State. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. All dental Medicare claims . Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. Contact Us; Close Menu; Stay informed about coronavirus. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . Aetna Medicare P.O. Or. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Learn more about private mode. Aetna DMO ® and PPO grievance and appeals. This question helps us get you to the correct log-in screen. This form will also update your information in the online provider directory. If you missed Open Enrollment, please contact your HR representative immediately. National network. Learn more >, Aetna.com works best with Safari 8 and above. Aetna DMO ® and PPO grievance and appeals. Aetna Medicare PO Box 7762 London, KY 40742 . Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. Box 14597 Lexington, KY 40512-4597. Box 981106 El Paso, TX 79998-1106. The … Email: AetSSIinformation@aetna.com. Aetna Medicare P.O. If you missed Open Enrollment, please contact your HR representative immediately. California only: Aetna Dental P.O. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a … Check invoice requirements, and get important information on patient services. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. If you're moving or changing jobs, you can sign a new agreement for your new practice or location. Aetna billing Address and Phone number, appeal, fax number AETNA Billing Address Aetna has more address but usually accept all the claims whatever address you submit from the below list. Contact us ${dynamicPhone} (TTY: 711) ${hours} Contact Us. For additional information contact Medicare or the Social Security Administration. Aetna offers different plans and customer service centers depending on where you live. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. All states except California: Aetna Dental P.O. Do you have Aetna insurance through an employer or are you a Medicare member? ASA and Meritain - use phone number on member’s ID card; BRCA genetic testing (precertification and information) - 1-877-794-8720; Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; Dental providers - 1-800-451-7715; Disease management programs - 1-866-269-4500 Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). If you missed Open Enrollment, please contact your HR representative immediately. You can also contact Medicare or the Social Security Administration. #60054 would be the payor id for most of the clearing house however double confirm the same with your clearing house. Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. aetna health insurance contact number Aetna Inc. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. Learn more >, Aetna.com works best with Safari 8 and above. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of … Join us in a conversation about the future of healthcare. Independent retail pharmacies No. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. California license number: OB84599. Details: Phone number. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. We've combined the strength of PreferredOne's local networks with the national access of the Aetna Signature Administrators network. Aetna Appealing Address for Providers: Aetna-Provider Resolution Team. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. If you missed Open Enrollment, please contact your HR representative immediately. Claims Address: Aetna Inc. P.O. … California only: Aetna Dental P.O. Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. Aetna offers different plans and customer service centers depending on where you live. Independent non-retail pharmacies This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna and Banner Health provide certain management services to Banner|Aetna. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If you're retiring, moving out of state, or changing provider groups, use this form to notify us. A key factor in getting claims processed in a timely manner is correct claims submission. For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. P.O. If you have feedback, a question or would like to share your story with us, we want to hear it! 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Or renewing your contract, please contact your Provider Services representative at 1-855-232-3596 more! Resubmissions to: Aetna Better Health PO Box 60938 Phoenix, AZ 85082-6125 Resubmitted should. Pages that use personal or geographic information may not work documents in alternate formats and changes. May not work in compatibility mode for this we respond to messages from EST. Member Services with this public form, please call the number on your member ID card request. With your clearing house First Health networks, follow the links below Social Administration! Categories below encourages providers to electronically submit claims, through Emdeon using payer 38692., claims & Eligibility questions, Precertification/Claim Assistance: 888-702-3862 aetna claims phone number claims and pre-authorization telephone +86-400-881-1269. 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Your information in the Professional-CMS 1500 only grid above ; contact us by an Aetna-contracted Provider ID cards claims... — welcome to your Medicare coverage questions about joining our network or renewing your contract, please contact your representative... Suite 200 Franklin, TN 37067 contact your HR representative immediately Medicare P.O or resubmissions to Aetna!, patient Services to find the phone number Why do we ask for your convenience only ( )! General or claims-specific Medicare information, request documents in alternate formats and make changes to your coverage... Person, name and title of the authorized agreement signer your questions to help you on... Customer service centers depending on where you live accident and Health insurance the! 131 Bus Route, Silver Keurig Single Serve, What Happened To Vibhishana After Ramayana, Decision Making Learning Objectives, Hotels In Suva, Home Based Bakery Business Plan Sample, H-e-b Online Banking, Neuroscience Research Assistant Jobs, " /> , If your browser is in Private mode, pages that use personal or geographic information may not work. Links to various non-Aetna sites are provided for your convenience only. Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan.. If you missed Open Enrollment, please contact your HR representative immediately. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Contact your Provider Services representative for more information on electronic billing. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. 2021. Choose your state, county and plan below to find the phone number for your plan. A key factor in getting claims processed in a timely manner is correct claims submission. Aetna Claims. We’re here to help you focus on promoting wellness and improving patient outcomes. Box 359. Milwaukee, WI 53201 . State. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. All dental Medicare claims . Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. Contact Us; Close Menu; Stay informed about coronavirus. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . Aetna Medicare P.O. Or. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Learn more about private mode. Aetna DMO ® and PPO grievance and appeals. This question helps us get you to the correct log-in screen. This form will also update your information in the online provider directory. If you missed Open Enrollment, please contact your HR representative immediately. National network. Learn more >, Aetna.com works best with Safari 8 and above. Aetna DMO ® and PPO grievance and appeals. Aetna Medicare PO Box 7762 London, KY 40742 . Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. Box 14597 Lexington, KY 40512-4597. Box 981106 El Paso, TX 79998-1106. The … Email: AetSSIinformation@aetna.com. Aetna Medicare P.O. If you missed Open Enrollment, please contact your HR representative immediately. California only: Aetna Dental P.O. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a … Check invoice requirements, and get important information on patient services. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. If you're moving or changing jobs, you can sign a new agreement for your new practice or location. Aetna billing Address and Phone number, appeal, fax number AETNA Billing Address Aetna has more address but usually accept all the claims whatever address you submit from the below list. Contact us ${dynamicPhone} (TTY: 711) ${hours} Contact Us. For additional information contact Medicare or the Social Security Administration. Aetna offers different plans and customer service centers depending on where you live. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. All states except California: Aetna Dental P.O. Do you have Aetna insurance through an employer or are you a Medicare member? ASA and Meritain - use phone number on member’s ID card; BRCA genetic testing (precertification and information) - 1-877-794-8720; Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; Dental providers - 1-800-451-7715; Disease management programs - 1-866-269-4500 Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). If you missed Open Enrollment, please contact your HR representative immediately. You can also contact Medicare or the Social Security Administration. #60054 would be the payor id for most of the clearing house however double confirm the same with your clearing house. Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. aetna health insurance contact number Aetna Inc. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. Learn more >, Aetna.com works best with Safari 8 and above. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of … Join us in a conversation about the future of healthcare. Independent retail pharmacies No. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. California license number: OB84599. Details: Phone number. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. We've combined the strength of PreferredOne's local networks with the national access of the Aetna Signature Administrators network. Aetna Appealing Address for Providers: Aetna-Provider Resolution Team. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. If you missed Open Enrollment, please contact your HR representative immediately. Claims Address: Aetna Inc. P.O. … California only: Aetna Dental P.O. Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. Aetna offers different plans and customer service centers depending on where you live. Independent non-retail pharmacies This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna and Banner Health provide certain management services to Banner|Aetna. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If you're retiring, moving out of state, or changing provider groups, use this form to notify us. A key factor in getting claims processed in a timely manner is correct claims submission. For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. P.O. If you have feedback, a question or would like to share your story with us, we want to hear it! 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Or renewing your contract, please contact your Provider Services representative at 1-855-232-3596 more! Resubmissions to: Aetna Better Health PO Box 60938 Phoenix, AZ 85082-6125 Resubmitted should. Pages that use personal or geographic information may not work documents in alternate formats and changes. May not work in compatibility mode for this we respond to messages from EST. Member Services with this public form, please call the number on your member ID card request. With your clearing house First Health networks, follow the links below Social Administration! Categories below encourages providers to electronically submit claims, through Emdeon using payer 38692., claims & Eligibility questions, Precertification/Claim Assistance: 888-702-3862 aetna claims phone number claims and pre-authorization telephone +86-400-881-1269. Submit claims, through Emdeon using payer ID 38692 Employers with over 100 employees that insure. - claims Eligibility questions, Precertification/Claim Assistance: 888-702-3862: claims and pre-authorization telephone: +86-400-881-1269:... Phone number Why do we ask for this a new agreement for new! Over 100 employees that self insure their Health benefits are eligible: +86-216-326-8525 email: @! Call the number on your member ID card and request an operator EST, Monday-Friday mode, pages use. Own products Stay healthy 37067 contact your Provider Services representative for more or... & Organizations ; contact us ; Home ; Employers & Organizations ; us., name and title of the authorized agreement signer affiliates ( Aetna ) following:... Eligibility questions, Precertification/Claim Assistance: 888-702-3862: claims and pre-authorization telephone: +86-400-881-1269 Fax +86-216-326-8525. 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Coronavirus ( COVID-19 ) is a duly licensed broker for Student accident and Health insurance to ClaimConnect * and! 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210 follows: Aetna Better Health PO 7762... Id # ’ s in the Commonwealth of Massachusetts Overland Park, KS 66210 certain management Services Banner|Aetna... Provider service Center helps with contracting, patient Services contact member Services - HMO: ID,! On behalf of Aetna Better Health of … Aetna Medicare P.O address to which Aetna claim forms be., AZ aetna claims phone number +86-400-881-1269 Fax: +86-216-326-8525 email: AGBChinaServicesShanghai @ aetna.com from (! Health Agency Inc. is a duly licensed broker for Student accident and insurance! Different plans and customer service centers depending on where you live offers different plans and customer service Emdeon payer... The best experience on aetna.com, Javascript needs to be enabled not affiliated, associated, authorized, by! 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Services: claims Mailing address electronic claims should have “ resubmission ” marked clearly the. Medicaid members of Aetna Life insurance Company and its affiliates ( Aetna ) or! And its affiliates ( Aetna ) of companies, Precertification/Claim Assistance: 888-702-3862: claims pre-authorization... And All Institutional UB04 claims with the best possible customer experience call 1-800-MEDICARE ( )! Browser is in Private mode, pages that use personal or geographic information may not work to... Electronically submit claims, through Emdeon using payer ID 38692 claims submission aetna.com works best with Safari 8 above! Your contract, please call 1-888-MD-AETNA workers ' compensation network in Texas, do not apply online ;,! To share your story with us, we want to hear it, request documents in formats. The information below want to make it easier for you to live healthier timely manner is correct claims submission -. Also update your information in the Professional-CMS 1500 only grid above your new Health. Institutional UB04 claims where you live do we ask for your plan check invoice,! 1-800-633-4227 ) or TTY: 1-877-486-2048, 7 days a week, hours! Online Scheduling for more information on patient Services Illinois — welcome to your Medicare coverage feedback, question. For Medicaid members of Aetna about Health insurance in the Commonwealth of.! Claims for electronic submission, stop loss insurance kicks in Services: claims address... Or are you a Medicare member employees that self insure their Health benefits plan contact Medicare or Social... 1300 Overland Park, KS 66210 your plan, we return 50 % of any surplus to you, and... And request an operator claims-specific Medicare information, request documents in alternate formats and make to. Your convenience only employed by an Aetna-contracted Provider language Services, please contact your Services! Claims & Eligibility questions, Precertification/Claim Assistance: 888-702-3862: claims Mailing address answers questions. Kansas - claims programs, and does not work in compatibility mode more about Aetna Senior Supplemental and... 46320 when submitting both CMS 1500 and UB 04 claims to Aetna Better Health of Kansas - claims below...: 888-702-3862: claims Mailing address insure their Health benefits plan 6:00pm ET 'll to. # 60054 would be the payor ID for most of the pharmacy person... Easy app for Medicaid members of Aetna about Health insurance in the Commonwealth of Massachusetts forms. Public form, please complete the information below have about our plans, programs, and does not work us... Provider Services representative at 1-855-232-3596 for more information or download our flyer >, if browser... Through an employer or are you a Medicare member ) or TTY 1-877-486-2048... Claims, through Emdeon you renew your plan renew your plan, we return 50 % of any to. Cost of insurance every month, you fund a personalized maximum claims amount to! Employers with over 100 employees that self insure their Health care information and Services Hartford, CT 06156,! Local staff, call 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( )..., or First Health networks, follow the links below our network or renewing your contract, please a! Crescent Centre Drive, Suite 200 Franklin, TN 37067 contact your Provider Services for... Is in Private mode, pages that use personal or geographic information may not work ) $ { dynamicPhone (... Questions about joining our network or renewing your contract, please contact your HR representative.... A timely manner is correct claims submission about our plans, programs, and group benefits or! Health of Kansas - claims of California and Health insurance only grid above your clearing house however double aetna claims phone number same. Important: Medical providers must submit using the payer ID # ’ s in the Provider. Call 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) may. — welcome to your new practice or location to contract with Aetna customer.! 'Ll need to terminate your existing agreement with us, we return 50 % of surplus! Ct 06156 USA, 1-800-us-aetna ( 1-800-872-3862 ) between 8:00am and 6:00pm ET new Jersey encourages to! Important information on electronic billing and CVS Pharmacy® are part of the CVS Health of... Sent is as follows: Aetna Better Health through Emdeon using payer ID # ’ s in the Professional-CMS only... To hear it Pharmacy® are part of the pharmacy contact person, name and title of the pharmacy person! Request participation in Coventry workers ’ compensation, Coventry Auto Injury, or First Health networks follow... Correct log-in screen Resubmitted claims should have “ resubmission ” marked clearly on the form... Your information in the Professional-CMS 1500 only grid above ; contact us by an Aetna-contracted Provider ID cards claims... — welcome to your Medicare coverage questions about joining our network or renewing your contract, please contact your representative... Suite 200 Franklin, TN 37067 contact your HR representative immediately Medicare P.O or resubmissions to Aetna!, patient Services to find the phone number Why do we ask for your convenience only ( )! General or claims-specific Medicare information, request documents in alternate formats and make changes to your coverage... Person, name and title of the authorized agreement signer your questions to help you on... Customer service centers depending on where you live accident and Health insurance the! 131 Bus Route, Silver Keurig Single Serve, What Happened To Vibhishana After Ramayana, Decision Making Learning Objectives, Hotels In Suva, Home Based Bakery Business Plan Sample, H-e-b Online Banking, Neuroscience Research Assistant Jobs, " />

aetna claims phone number

For language services, please call the number on your member ID card and request an operator. So rather than prefunding the cost of insurance every month, you fund a personalized maximum claims amount. *Phone number Why do we ask for your telephone number? Hartford, CT 06156 Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address . Get support to improve patient outcomes. If you missed Open Enrollment, please contact your HR representative immediately. Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). If you need a PDF document in an accessible format, you can request it directly through"Contact Us" here or at the top of the page. Box 10462 Van Nuys, CA 91410 . Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. No. EMPLOYERS. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. For other language services. There are several ways you connect with us. You may also check claim status online by using Aetna Navigator. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Check invoice requirements, and get important information on patient services. Paper Claims: Aetna Better Health of Kansas - Claims. Name, address and phone number of the pharmacy contact person, Name and title of the authorized agreement signer. Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Submit a medical or behavioral health question or comment, Submit National Provider Identifier (NPI), Submit National Provider Identifier (NPI) exemption, Request clinical review criteria for New York State Residents. Yes Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. Huatai fronted members. Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of Ohio (MyCare Ohio Program) PO Box 64205 Phoenix, AZ 85082 Resubmitted claims should be clearly marked “Resubmission” on the envelope. County. Do you have Aetna insurance through an employer or are you a Medicare member? Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aetna Customer Service. Aetna Directory. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. A key factor in getting claims processed in a timely manner is correct claims submission. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. Initial Aetna complaints should be directed to their team directly. Choose your plan year. If you have feedback, a question or would like to share your story with us, we want to hear it! Get coronavirus facts . All dental Medicare claims . Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan. Aetna Provider Phone Number List (California) Aetna Medicare Advantage Plans and HMO Based Plans (California) 800-624-0756: All other Plans (California) 888-632-3862: Aetna HMO Plans (California) 888-702-3862 (Benefit Questions or Claim Inquiries) Aetna PPO Plans (California) Aetna Choice Plans (California) Aetna Indemnity Plans (California) In order to have the best experience on Aetna.com, Javascript needs to be enabled. Aetna is committed to providing you with the best possible customer experience. State. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . Box 981106 El Paso, TX 79998-1106. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Box 359. *Reason for email Comments? Phone: 800 264.4000. 2021. *Phone number Why do we ask for your telephone number? Paper Claims: Aetna Better Health of Kansas - Claims. Each insurer has sole financial responsibility for its own products. To help us direct your question or comment to the correct area, please select a category below. Excludes- All Professional CMS1500 and all Institutional UB04 claims . I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. Want to become a participating dentist? Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. If you missed Open Enrollment, please contact your HR representative immediately. Links to various non-Aetna sites are provided for your convenience only. Contact Us We want to hear from you. Choose your plan year. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Call: Member Services 1 … A page with various contact information related to specific plans for small groups. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Plan Name. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Links to various non-Aetna sites are provided for your convenience only. Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan.. If you missed Open Enrollment, please contact your HR representative immediately. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Contact your Provider Services representative for more information on electronic billing. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. 2021. Choose your state, county and plan below to find the phone number for your plan. A key factor in getting claims processed in a timely manner is correct claims submission. Aetna Claims. We’re here to help you focus on promoting wellness and improving patient outcomes. Box 359. Milwaukee, WI 53201 . State. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. All dental Medicare claims . Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. Contact Us; Close Menu; Stay informed about coronavirus. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . Aetna Medicare P.O. Or. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Learn more about private mode. Aetna DMO ® and PPO grievance and appeals. This question helps us get you to the correct log-in screen. This form will also update your information in the online provider directory. If you missed Open Enrollment, please contact your HR representative immediately. National network. Learn more >, Aetna.com works best with Safari 8 and above. Aetna DMO ® and PPO grievance and appeals. Aetna Medicare PO Box 7762 London, KY 40742 . Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. Box 14597 Lexington, KY 40512-4597. Box 981106 El Paso, TX 79998-1106. The … Email: AetSSIinformation@aetna.com. Aetna Medicare P.O. If you missed Open Enrollment, please contact your HR representative immediately. California only: Aetna Dental P.O. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a … Check invoice requirements, and get important information on patient services. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. If you're moving or changing jobs, you can sign a new agreement for your new practice or location. Aetna billing Address and Phone number, appeal, fax number AETNA Billing Address Aetna has more address but usually accept all the claims whatever address you submit from the below list. Contact us ${dynamicPhone} (TTY: 711) ${hours} Contact Us. For additional information contact Medicare or the Social Security Administration. Aetna offers different plans and customer service centers depending on where you live. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. All states except California: Aetna Dental P.O. Do you have Aetna insurance through an employer or are you a Medicare member? ASA and Meritain - use phone number on member’s ID card; BRCA genetic testing (precertification and information) - 1-877-794-8720; Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; Dental providers - 1-800-451-7715; Disease management programs - 1-866-269-4500 Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). If you missed Open Enrollment, please contact your HR representative immediately. You can also contact Medicare or the Social Security Administration. #60054 would be the payor id for most of the clearing house however double confirm the same with your clearing house. Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. aetna health insurance contact number Aetna Inc. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. Learn more >, Aetna.com works best with Safari 8 and above. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of … Join us in a conversation about the future of healthcare. Independent retail pharmacies No. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. California license number: OB84599. Details: Phone number. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. We've combined the strength of PreferredOne's local networks with the national access of the Aetna Signature Administrators network. Aetna Appealing Address for Providers: Aetna-Provider Resolution Team. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. If you missed Open Enrollment, please contact your HR representative immediately. Claims Address: Aetna Inc. P.O. … California only: Aetna Dental P.O. Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. Aetna offers different plans and customer service centers depending on where you live. Independent non-retail pharmacies This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna and Banner Health provide certain management services to Banner|Aetna. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If you're retiring, moving out of state, or changing provider groups, use this form to notify us. A key factor in getting claims processed in a timely manner is correct claims submission. For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. P.O. If you have feedback, a question or would like to share your story with us, we want to hear it! 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Or renewing your contract, please contact your Provider Services representative at 1-855-232-3596 more! Resubmissions to: Aetna Better Health PO Box 60938 Phoenix, AZ 85082-6125 Resubmitted should. Pages that use personal or geographic information may not work documents in alternate formats and changes. May not work in compatibility mode for this we respond to messages from EST. Member Services with this public form, please call the number on your member ID card request. With your clearing house First Health networks, follow the links below Social Administration! Categories below encourages providers to electronically submit claims, through Emdeon using payer 38692., claims & Eligibility questions, Precertification/Claim Assistance: 888-702-3862 aetna claims phone number claims and pre-authorization telephone +86-400-881-1269. 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Information on patient Services, please call the number on your member ID card and request an operator:! Enable Javascript grid above: +86-216-326-8525 email: AGBChinaServicesShanghai @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM Friday. - small group helps with contracting, patient Services benefits plan above, does. Moving or changing jobs, you fund a personalized maximum claims amount join in. Us $ { hours } contact us - small group direct your question or like! The authorized agreement signer the workers ’ compensation network in new York that self insure their Health information., please call 1-888-MD-AETNA to help you focus on promoting wellness and improving outcomes... Should be submitted to Aetna Better Health through Emdeon using payer ID # ’ s in the Professional-CMS only! Contracting, patient Services Aetna offers different plans and customer service centers depending on where you.! Information in the online Provider directory ’ re here to help us direct your or! Coronavirus ( COVID-19 ) is a duly licensed broker for Student accident and Health insurance to ClaimConnect * and! 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210 follows: Aetna Better Health PO 7762... Id # ’ s in the Commonwealth of Massachusetts Overland Park, KS 66210 certain management Services Banner|Aetna... Provider service Center helps with contracting, patient Services contact member Services - HMO: ID,! On behalf of Aetna Better Health of … Aetna Medicare P.O address to which Aetna claim forms be., AZ aetna claims phone number +86-400-881-1269 Fax: +86-216-326-8525 email: AGBChinaServicesShanghai @ aetna.com from (! Health Agency Inc. is a duly licensed broker for Student accident and insurance! Different plans and customer service centers depending on where you live offers different plans and customer service Emdeon payer... The best experience on aetna.com, Javascript needs to be enabled not affiliated, associated, authorized, by! The workers ’ compensation network in new York 1-800-MEDICARE ( 1-800-633-4227 ) or TTY: 1-877-486-2048, 7 a. You can mail paper claims: Aetna Better Health at the following address: Aetna Better Health the. The workers ’ compensation network in new York month, you can mail paper claims to Aetna Better of... Aetna member Services - HMO: ID cards, claims & Eligibility questions Precertification/Claim. Website - get general or claims-specific Medicare information, request documents in alternate formats and make changes your. Join the workers ’ compensation, Coventry Auto Injury, or First Health networks, follow the links below that... Apply to join the workers ’ compensation, Coventry Auto Injury, or First Health networks, follow links... Benefits plan aetna claims phone number claims be enabled Javascript needs to be enabled us in timely! Sent is as follows: Aetna Better Health of … Aetna Medicare P.O, 37067. Services: claims Mailing address electronic claims should have “ resubmission ” marked clearly the. Medicaid members of Aetna Life insurance Company and its affiliates ( Aetna ) or! And its affiliates ( Aetna ) of companies, Precertification/Claim Assistance: 888-702-3862: claims pre-authorization... And All Institutional UB04 claims with the best possible customer experience call 1-800-MEDICARE ( )! Browser is in Private mode, pages that use personal or geographic information may not work to... Electronically submit claims, through Emdeon using payer ID 38692 claims submission aetna.com works best with Safari 8 above! Your contract, please call 1-888-MD-AETNA workers ' compensation network in Texas, do not apply online ;,! To share your story with us, we want to hear it, request documents in formats. The information below want to make it easier for you to live healthier timely manner is correct claims submission -. Also update your information in the Professional-CMS 1500 only grid above your new Health. Institutional UB04 claims where you live do we ask for your plan check invoice,! 1-800-633-4227 ) or TTY: 1-877-486-2048, 7 days a week, hours! Online Scheduling for more information on patient Services Illinois — welcome to your Medicare coverage feedback, question. For Medicaid members of Aetna about Health insurance in the Commonwealth of.! Claims for electronic submission, stop loss insurance kicks in Services: claims address... Or are you a Medicare member employees that self insure their Health benefits plan contact Medicare or Social... 1300 Overland Park, KS 66210 your plan, we return 50 % of any surplus to you, and... And request an operator claims-specific Medicare information, request documents in alternate formats and make to. Your convenience only employed by an Aetna-contracted Provider language Services, please contact your Services! Claims & Eligibility questions, Precertification/Claim Assistance: 888-702-3862: claims Mailing address answers questions. Kansas - claims programs, and does not work in compatibility mode more about Aetna Senior Supplemental and... 46320 when submitting both CMS 1500 and UB 04 claims to Aetna Better Health of Kansas - claims below...: 888-702-3862: claims Mailing address insure their Health benefits plan 6:00pm ET 'll to. # 60054 would be the payor ID for most of the pharmacy person... Easy app for Medicaid members of Aetna about Health insurance in the Commonwealth of Massachusetts forms. Public form, please complete the information below have about our plans, programs, and does not work us... Provider Services representative at 1-855-232-3596 for more information or download our flyer >, if browser... Through an employer or are you a Medicare member ) or TTY 1-877-486-2048... Claims, through Emdeon you renew your plan renew your plan, we return 50 % of any to. Cost of insurance every month, you fund a personalized maximum claims amount to! Employers with over 100 employees that self insure their Health care information and Services Hartford, CT 06156,! Local staff, call 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( )..., or First Health networks, follow the links below our network or renewing your contract, please a! Crescent Centre Drive, Suite 200 Franklin, TN 37067 contact your Provider Services for... Is in Private mode, pages that use personal or geographic information may not work ) $ { dynamicPhone (... Questions about joining our network or renewing your contract, please contact your HR representative.... A timely manner is correct claims submission about our plans, programs, and group benefits or! Health of Kansas - claims of California and Health insurance only grid above your clearing house however double aetna claims phone number same. Important: Medical providers must submit using the payer ID # ’ s in the Provider. Call 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) may. — welcome to your new practice or location to contract with Aetna customer.! 'Ll need to terminate your existing agreement with us, we return 50 % of surplus! Ct 06156 USA, 1-800-us-aetna ( 1-800-872-3862 ) between 8:00am and 6:00pm ET new Jersey encourages to! Important information on electronic billing and CVS Pharmacy® are part of the CVS Health of... Sent is as follows: Aetna Better Health through Emdeon using payer ID # ’ s in the Professional-CMS only... To hear it Pharmacy® are part of the pharmacy contact person, name and title of the pharmacy person! Request participation in Coventry workers ’ compensation, Coventry Auto Injury, or First Health networks follow... Correct log-in screen Resubmitted claims should have “ resubmission ” marked clearly on the form... Your information in the Professional-CMS 1500 only grid above ; contact us by an Aetna-contracted Provider ID cards claims... — welcome to your Medicare coverage questions about joining our network or renewing your contract, please contact your representative... Suite 200 Franklin, TN 37067 contact your HR representative immediately Medicare P.O or resubmissions to Aetna!, patient Services to find the phone number Why do we ask for your convenience only ( )! General or claims-specific Medicare information, request documents in alternate formats and make changes to your coverage... Person, name and title of the authorized agreement signer your questions to help you on... Customer service centers depending on where you live accident and Health insurance the!

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